Elvean
Orders are shipped from our international fulfillment warehouse. Because we ship from our overseas warehouses to the United Kingdom, delivery times will be somewhat longer.
Processing Time: Orders are processed within 1 business day. Orders are not processed on weekends or public holidays.
Delivery Time: The estimated delivery time is 5-10 business days, shipping times could be slightly longer due to customs processing.
Delivery times are estimates and may vary due to high demand, customs processing, or carrier delays.
At Elvean, you pay no shipping costs. Every order is delivered to your home free of charge, regardless of the size of the parcel or the number of items.
Final delivery in the United Kingdom is handled by local courier partners such as Royal Mail or DHL depending on the shipment.
You will receive tracking information once your order has been dispatched. You can easily track your parcel via our website. Click HERE to track your order. (The tracking information will become active as soon as the carrier has scanned the parcel.)
If a package is lost or delayed, please contact us immediately and we will replace or refund if delivery fails.
Do you have questions about your order? Chances are you are not the first to ask this question, so please check our frequently asked questions page first.
We can be reached 7 days a week at:
Company name: Agency JS Limited
Company number: 76627078
E-mail: Info@elvean.co.uk
Phone number: +44 20 3996 2453
Address: Suite C, Level 7, World Trust Tower, 50 Stanley Street, Central, 999077