Women’s Suede Knee High Boots With Side Zip and Strap Detail

Product Features

• Outer surface: Textured outer layer with an even finish
• Fastening: Side zip fastening
• Detail: Strap with metal stud
• Height: Knee-high profile with relaxed shaft
• Toe and heel: Rounded toe with low block heel
• Interior: Light inner layer for structure

Materials and Care

Orders are shipped from our international fulfillment warehouse. Because we ship from our overseas warehouses to the United Kingdom, delivery times will be somewhat longer.

Delivery times

Processing Time: Orders are processed within 1 business day. Orders are not processed on weekends or public holidays.

Delivery Time: The estimated delivery time is 5-10 business days, shipping times could be slightly longer due to customs processing.

Delivery times are estimates and may vary due to high demand, customs processing, or carrier delays.

Free Shipping

At Elvean, you pay no shipping costs. Every order is delivered to your home free of charge, regardless of the size of the parcel or the number of items.

You have the right to return your order up to 30 days after delivery without giving any reason. For returns, please contact us at Info@elvean.co.uk within 30 days of the delivery of your order to initiate your return.

Elvean is operated by Agency JS Limited, a company registered in Hong Kong.

Return costs:

• Return shipping costs are the responsibility of the customer unless the item is faulty or damaged. We do not provide prepaid return labels.
  
• Returns are processed through our EU returns partner in the Netherlands. Return instructions and the correct return address will be provided after your request.

Conditions for returns:

• The item must be returned within 30 days of delivery.
• The product may only have been used to the extent necessary to assess it.
• All parts and any accessories must be included.
• The original packaging does not need to be undamaged, but must be present.

Refund:

• We will issue the refund within 14 days after receiving the returned goods or proof of return via the original payment method used for the purchase.